Privacy Policy
LayerHue respects your privacy and is committed to protecting the information you share while browsing, placing lighting orders, or contacting our support team. This Privacy Policy explains how we collect, use, and safeguard customer information for our lighting and lamp store.
Information We Collect
- Contact Details: We may collect your name, email address, phone number, billing address, and shipping address when you place an order or contact us.
- Order Details: We collect product selections, order history, delivery preferences, and customer service messages related to lamps, fixtures, and lighting accessories.
- Website Data: We may collect basic browsing, cart, device, and cookie information to keep the store working properly and improve the shopping experience.
How We Use Your Information
We use customer information to process payments, confirm orders, pack lighting products securely, arrange delivery, send order updates, respond to questions, prevent fraud, and improve LayerHue products and services.
Payments and Security
Payments are handled through secure payment providers. LayerHue does not intentionally store full card numbers on the website, and we use reasonable safeguards to protect customer information.
Cookies
Cookies and similar tools may be used to keep your cart active, remember basic preferences, measure website performance, and support a reliable checkout experience.
Sharing Information
We share information only when needed with trusted service providers such as payment processors, shipping partners, analytics tools, and website support providers. We do not sell customer personal information.
Your Choices
Customers may contact LayerHue through the Contact page to request help accessing, updating, or deleting eligible personal information, subject to order records, security needs, and legal requirements.
Policy Updates
We may update this Privacy Policy as our store, services, or legal requirements change. The current version published on this page applies when you use the LayerHue website.